FAQs

What sizes are the leggings available in?

Each product has a sizing details in centimeters and inches in the product description. Our sizes run smaller than normal, so please double check the measurements before ordering. It's common that you may order a size larger than you are used to. Please allow 2-3 cm room for error as each pair is measured by hand.

Do you offer order protection?

Yes. We have a few guarantees that protect you and to always make sure you are satisfied with your order. We guarantee that your order will be as described and not defective, is genuine, and is delivered on time. If those do not take place, we will refund your order or reship.

How long do orders take to process?

Orders take 2-5 days to process from the order date.

How much is shipping?

All orders ship for free, worldwide. We don't charge anything for shipping. In some rare cases countries may impose a customs fee, which the buyer will need to be responsible for covering.

Where do you ship from?

We ship from two locations: United States and China. Depending on what stock is available will depend on where your order will be shipped from.

Do you ship in multiple packages?

On occasion you may receive your order in different packages. We do this to fulfill your order as fast as possible. Tracking information will be provided for all packages, no matter how many are sent. Please allow 2-5 days for the tracking information to be added and updated.

How long does shipping take?

You can view our estimated shipping times on our shipping details page here.

Do you offer refunds?

Yes, buy with confidence. We offer a 30 day satisfaction guarantee from when you receive your order. Learn more on our refund policy here.

Can I make a return?

Yes, buy with confidence. We offer a 30 day satisfaction guarantee from when you receive your order. Learn more on our return policy here.

Do you offer a rewards program?

Yes, of course! We want to reward return shoppers. You can learn more about our rewards program here.

I have a discount code, what do I do with it?

At checkout you will be able to enter in your discount code.

How do I contact support?

You can open a support or sales ticket on our contact page, or talk to a live agent by clicking on the chat icon in the bottom left corner during live hours.